Intercom

Intercom is a customer communication platform that blends human support, AI chatbots, and automation to streamline customer service and engagement. Used by thousands of companies worldwide, Intercom enables businesses to resolve issues faster, onboard users more effectively, and deliver targeted messages based on user behavior.

Its AI-first approach with features like Fin AI Agent, proactive messaging, and a unified inbox helps support teams scale efficiently while delivering a better customer experience.

Key Features:

- AI-powered chatbot (Fin) for instant, automated customer support

- Shared inbox for support, sales, and success teams

- Behavioral targeting and in-app messaging

- Custom bots, workflows, and help center integration

- Real-time chat and multichannel support (email, SMS, social)

- Integrates with CRMs, analytics, and third-party platforms

Pricing:

- Paid plans starts at $29/seat/month

- Custom pricing available

Want to deliver faster, smarter support with AI at the core? Explore Intercom: https://www.intercom.com (opens in new window)

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-- Pricing details are for reference only and may change as per the tool provider’s policy. Please visit the official website for the latest pricing

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